Frequently Asked Questions | GYMPODS

HELP CENTRE

Frequently asked questions

Everything you need to know about booking a POD, credits, cancellations and facilities at GYMPODS. Still stuck? Send us a message and we’ll get back to you.

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Getting started

New to GYMPODS? Here’s how registration, the Taster Pack and payments work.

Booking & credits

How credits work across different POD types, what to expect when you arrive, and how monthly plans and credit expiry work.

PODs & equipment

What’s in each POD type, how private each POD is, and what you can control within your session.

Facilities & support

Staffing, showers, bike storage, WiFi, the app, and how to get help.

Cancellations & refunds

Our cancellation policy, how to move a booking you’ve already made, and how refunds work.


Still stuck? Contact us

Drop us a message and we’ll get back to you at info@gympods.com.


Ready to train?

Grab the Taster Pack — two sessions for just £18, no commitment. Book online or on the app.

Visit: GYMPODS Putney  |  GYMPODS Dalston